Last Updated: January 2025
1. Introduction
Welcome to Zamo Save ("Platform", "Service", "we", "us", or "our"). By accessing or using our community savings platform, you agree to be bound by these Terms and Conditions. Please read them carefully before joining any community or making contributions.
2. Definitions
- "Community" - A group of members who pool their savings together for mutual benefit.
- "Member" - An individual who has accepted an invitation and joined a Community.
- "Admin" - A member with administrative privileges to manage a Community.
- "Contribution" - A monetary payment made by a member to their Community's savings pool.
- "Fund Request" - A formal request by a member to borrow or withdraw funds from the Community.
3. User Responsibilities
3.1 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3.2 Accurate Information
You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
3.3 Prohibited Activities
You agree not to:
- Use the Platform for any illegal or unauthorized purpose
- Misrepresent your identity or affiliation with any person or entity
- Submit false or fraudulent contribution proofs
- Interfere with or disrupt the Platform's functionality
- Attempt to gain unauthorized access to other members' accounts
4. Financial Transactions
4.1 Contributions
All contributions are voluntary and subject to Community rules. Members must provide proof of payment for offline contributions. Contributions are subject to admin approval before being credited to the Community balance.
4.2 Fund Requests
Fund requests (loans or grants) are subject to Community approval processes. Approved loan amounts, interest rates, and repayment schedules are determined by Community admins and are binding once accepted by the requestor.
4.3 Refunds
Zamo Save is a facilitator platform. All financial disputes must be resolved within the Community. We do not process refunds directly but provide tools for Communities to manage their finances.
4.4 Currency and Exchange
Each Community operates in a single currency. Members are responsible for any currency conversion costs when making contributions in different currencies.
5. Privacy and Data Protection
We collect and process personal data in accordance with applicable privacy laws. By using Zamo Save, you consent to:
- Collection of your name, email, phone number, and financial transaction records
- Sharing of your contribution history and financial data with Community admins
- Storage of uploaded documents (proof of payments, receipts) on secure cloud servers
- Use of your data for platform analytics and service improvement
We will never sell your personal data to third parties. For detailed privacy practices, please refer to our Privacy Policy.
6. Liability and Disclaimers
6.1 Platform Role
Zamo Save is a technology platform that facilitates community savings management. We are not a financial institution and do not hold, manage, or control member funds directly.
6.2 No Financial Advice
We do not provide financial, investment, or legal advice. All financial decisions made through the Platform are the sole responsibility of Community members and admins.
6.3 Limitation of Liability
To the fullest extent permitted by law, Zamo Save shall not be liable for:
- Loss of funds due to Community mismanagement or member disputes
- Unauthorized access to accounts due to user negligence
- Service interruptions or technical failures
- Indirect, incidental, or consequential damages
6.4 Service Availability
We strive to maintain continuous service but do not guarantee uninterrupted access. The Platform may be unavailable during maintenance or due to technical issues beyond our control.
7. Subscription and Payments
Zamo Save offers different subscription tiers (Freemium, Standard, Premium). By subscribing to a paid plan, you agree to:
- Pay the subscription fees as advertised on our Pricing page
- Automatic renewal of your subscription unless cancelled
- No refunds for partial subscription periods
- Our right to change pricing with 30 days advance notice
8. Termination
8.1 By User
You may terminate your account at any time by contacting us at izyo.group@gmail.com. Termination does not absolve you of financial obligations to your Community.
8.2 By Zamo Save
We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activities, or for any other reason at our sole discretion.
9. Governing Law and Dispute Resolution
These Terms are governed by the laws of Canada and Rwanda, depending on where the Community operates. Any disputes arising from these Terms shall be resolved through:
- Good faith negotiations between the parties
- Mediation, if negotiations fail
- Binding arbitration or court proceedings in the applicable jurisdiction
10. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Platform. Your continued use of Zamo Save after changes constitutes acceptance of the modified Terms. We will notify users of material changes via email or in-app notification.
11. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Email: info@zamo-save.com
Canada: +1 (581) 349-9505 / +1 (514) 449-4895
Rwanda: +250 788 890 705 / +250 788 304 995
Website: www.zamo-save.com
By accepting these Terms and Conditions, you acknowledge that you have read, understood, and agree to be bound by all provisions herein. You further acknowledge that you are legally capable of entering into this agreement.